At VNP Beats, all products are delivered digitally and require direct confirmation through Instagram. Because our beats are digital goods, refunds are normally not offered. However, we do provide refunds under one specific condition.

 

1. Digital Products Are Non-Refundable

• All beats, licenses, and digital files are final sale

• Once a purchase is made, we cannot issue refunds for:

  • Changing your mind

  • Not liking the beat

  • Buying the wrong license

  • Not following the delivery instructions

  • Miscommunication or delay caused by the customer

This is because digital items cannot be returned once delivered.

 

2. When Refunds Are Allowed

Refunds are only possible if neither VP nor PB is available to process or deliver your order.

This means:

• Both members are completely unavailable

• Your order cannot be verified

• Your beat cannot be delivered within a reasonable time

• We cannot communicate with you through Instagram or email

If both VP and PB are unavailable, we will issue a full refund for your purchase.

 

3. Delivery Requirements

To receive your beat:

• You must DM us on Instagram @vnpbeats

• You must send a screenshot of your order receipt

• After confirmation, we deliver your files manually

If you do not message us with proof of purchase, this does not qualify for a refund.

 

4. Processing Refunds

If VP and PB are confirmed unavailable:

• Refunds will be processed to your original payment method

• Processing time depends on your bank or payment provider

 

5. Contact Us

For refund requests or delivery issues:
📩 Instagram: @vnpbeats
📩 Email: contact.vnpbeats@gmail.com